BSOD - Teh Forum

<body> <div id="header"> <span class="left"> <span class="back"><a href="lthread_list.php?webtag=DEFAULT"><span class="image mobile_back" title="Back"></span></a></span> <span class="image mobile_logo" title="Beehive Forum Logo"></span> </span> <ul> <li> <a class="reply_all" href="lpost.php?webtag=DEFAULT&reply_to=43098.0&return_msg=43098.1"> <span class="image mobile_reply_all"></span><span class="text">Reply to All</span> </a> </li> <li> <a class="navigation" href="#"> <span class="image mobile_navigation"></span><span class="text">Show messages</span> </a> </li> <li> <a class="main" href="#"><span class="image mobile_menu" title="Menu"></span> </a> </li> </ul> </div> <div class="menu main"> <ul> <li><a href="lthread_list.php?webtag=DEFAULT">Messages</a></li> <li><a href="lpm.php?webtag=DEFAULT">Inbox</a></li> <li><a href="lsearch.php?webtag=DEFAULT">Search</a></li> <li><a href="llogon.php?webtag=DEFAULT">Login</a></li> </ul> </div> <div class="menu navigation"><a href="lmessages.php?webtag=DEFAULT&msg=43098.1">1–6</a></div> <div id="page_content"> <h3 class="thread_title"><a href="index.php?webtag=DEFAULT&amp;msg=43098.1">BSOD</a> </h3> <div id="messages" data-navigation="43098_1_6_10"> <a name="a43098_1"></a><div class="message" id="message_43098_1"> <div class="message_header"> <div class="message_from"> From: william (WILLIAMA)<span class="message_time">14 Feb 17:37</span> <div class="clearer"></div> </div><div class="message_to">To: ALL<span class="message_count">1 of 6</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=43098.1">43098.1</a></div> <div class="message_body"> Just had one for the first time in ages. The bug check said memory error (0x0000001a) so I ran memtest86 and it said FAIL, with 688 errors. Windows memory diagnostics agreed. <br /> <br /> Fortunately I happened to have another 2 x 8GB of Corsair Vengeance 3600 lying around (don't ask why), so I'm up and running again. Since I only bought the newly failed 2 x 8GB in June, I wonder whether Amazon will cough up a refund.</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=43098.1&return_msg=43098.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="43098.1"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a43098_2"></a><div class="message" id="message_43098_2"> <div class="message_header"> <div class="message_from"> From: william (WILLIAMA)<span class="message_time">14 Feb 22:53</span> <div class="clearer"></div> </div><div class="message_to">To: william (WILLIAMA) <span><span class="image post_read" title="Read: 14 Feb 22:53"></span></span> <span class="message_count">2 of 6</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=43098.2">43098.2</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=43098.1#a43098_1" target="_self">43098.1</a></div> <div class="message_body"> Well, the answer is not "no" as such, it's more that they don't want to. The window to return is closed and there is no facility to question or otherwise complain. A query about technical problems points me to the Corsair website. This states that they only deal with items purchased directly from Corsair (which is exactly in conformance with UK commercial law). That means that in order to obtain my rights under UK law I probably have to write a letter to Amazon and make a case that 7 and a bit months is not a satisfactory lifespan for RAM. </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=43098.2&return_msg=43098.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="43098.2"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a43098_3"></a><div class="message" id="message_43098_3"> <div class="message_header"> <div class="message_from"> From: CHYRON (DSMITHHFX)<span class="message_time">15 Feb 11:02</span> <div class="clearer"></div> </div><div class="message_to">To: william (WILLIAMA) <span><span class="image post_read" title="Read: 15 Feb 12:15"></span></span> <span class="message_count">3 of 6</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=43098.3">43098.3</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=43098.1#a43098_1" target="_self">43098.1</a></div> <div class="message_body"> my ram (2 x 16G sticks) failed memtest86 spectacularly several months ago. You'd wonder how it could even POST. I ran it after a few suspicious events (mainly GIMP/Fedora crashes, but I suspect they may be GPU errors for reasons -- also GIMP doesn't crash in Windows, though I rarely use it). It's in dual-channel mode with no way to disable that in BIOS, and sticks were purchased separately several months apart in 2018 (same model number and specs, but a HyperX tech said they didn't match, and wouldn't work in dual channel).<br /> <br /> I have continued using them with no discernible difference in stability or performance following this discovery. Maybe this test means less than one might suppose.<div class="edit_text">EDITED: 15 Feb 11:12 by DSMITHHFX</div> </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=43098.3&return_msg=43098.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="43098.3"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a43098_4"></a><div class="message" id="message_43098_4"> <div class="message_header"> <div class="message_from"> From: william (WILLIAMA)<span class="message_time">15 Feb 13:08</span> <div class="clearer"></div> </div><div class="message_to">To: CHYRON (DSMITHHFX) <span><span class="image post_read" title="Read: 15 Feb 21:04"></span></span> <span class="message_count">4 of 6</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=43098.4">43098.4</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=43098.1#a43098_3" target="_self">43098.3</a></div> <div class="message_body"> I did ponder this, since this is the first BSOD in the 8 months the RAM has been installed. That said, it was an error (a PTE corruption to be precise) so several possibilities 1) a fault on the drive with the virtual memory 2) a fault on the RAM where the real memory was located when the PTE was created 3) a fault on the RAM where the PTE is located or on the drive if the PTE was in virtual memory when accessed. There are other possibilities. <br /> <br /> I checked the drive which returned no errors. Memtest and Windows Memory diagnostics returned plenty of errors. The replacement RAM returns no errors. <br /> <br /> It's just speculation on my part, but it seems unlikely that both modules are faulty (they could be). If the faulty module was number 2 then Windows may only rarely have used faulty RAM, since windows pages memory out by design even when there's plenty of RAM available. I didn't bother testing them individually, but I may do that now.</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=43098.4&return_msg=43098.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="43098.4"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a43098_5"></a><div class="message" id="message_43098_5"> <div class="message_header"> <div class="message_from"> From: ANT_THOMAS<span class="message_time">15 Feb 19:59</span> <div class="clearer"></div> </div><div class="message_to">To: william (WILLIAMA) <span><span class="image post_read" title="Read: 15 Feb 22:47"></span></span> <span class="message_count">5 of 6</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=43098.5">43098.5</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=43098.1#a43098_2" target="_self">43098.2</a></div> <div class="message_body"> Dig and dig and dig and find a link to Amazon customer services live chat.<br /> If you get to an actual person you'll likely easily convince them to arrange a refund. </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=43098.5&return_msg=43098.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="43098.5"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a43098_6"></a><div class="message" id="message_43098_6"> <div class="message_header"> <div class="message_from"> From: william (WILLIAMA)<span class="message_time">15 Feb 23:01</span> <div class="clearer"></div> </div><div class="message_to">To: ANT_THOMAS <span><span class="image post_read" title="Read: 16 Feb 10:25"></span></span> <span class="message_count">6 of 6</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=43098.6">43098.6</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=43098.1#a43098_5" target="_self">43098.5</a></div> <div class="message_body"> I'll give it a go tomorrow. They're not the only company that casually shrugs off the legal commitments of trading. Most of the high-street stores do the same but in those cases (the few that are left) there's actually somebody who can't escape. <div class="edit_text">EDITED: 18 Feb 17:03 by WILLIAMA</div> </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=43098.6&return_msg=43098.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="43098.6"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div></div> </div> </body>