As an aside, I am falling out of love with ebay again. They seemed to be getting their act together for a few years, but things like removing their email contact addresses and pushing users into their automated routes are reducing my confidence in them. Ordered a Pi 4 cooler. It arrived very late (OK lets say that was the Covid 19 effect even though it wasn't actually posted until after the due-by date) and was a completely different model and type to what I ordered. So I started a return process. Great - it generates a reply paid label, But I noticed that there was a name and a street, but no house number. So I think maybe it's a well known business premises, or a tiny street without numbers. It certainly looked like
somebody's name rather than a business name, so I checked on Google Streetview. It's a very long suburban road with, as far as I can see, no business premises at all.
Back to ebay. Well, here I find that with a return in progress, the
only option is to sent a note to the seller - no way of contacting ebay. So I do that. I say, I'm doing a return - is this address on the label right or should there be a house number?
Fabulous. The seller replies completely ignoring my question. Send me a photo of what you received. I'll sort it out - only less articulate than that.
By now, I don't want it "sorted out". I want a refund as I'm entitled to because I've bought a cheaper replacement that arrives tomorrow. I don't want to wait another month for a replacement I no longer need. I just want to know his house number - or that the address is correct.
And all of this would have been avoided if only ebay was reachable.
EDITED: 24 Apr 2020 13:02 by WILLIAMA