To err is human, to forgive divine.
Err?
Nothing human about that picture. Move along.
Actually I'm having a hard time (NJ) working out whether that's a man or woman. Or a manatee.
Right third time. You got there in the end! (proud)
I wouldn't be surprised if that place and/or a lot of other places did that kind of thing regularly and just instantly offered refunds to anyone who questions it. There must be plenty of people who'd just accept the charge, graciously or not, and move on, and it probably results in a net gain for the company.
I don't think the company benefits from import duty
Exactly. I suspect that £17.66 may not have completely wiped their margin on the battery, but I can't imagine it helped.
I suspect that it's thought of as acceptable in cases where they can't supply from stock - especially as a proportion of people probably don't try to claim the money back - even that much.
Annoying though, especially the embarrassment of going round all my workmates trying to scrabble the right change together.
Poor experience of laptopbattery4u.
(no)
Bought a generic battery for my Toshiba Satellite Pro.
After 9 months it was only lasting 1 hour or less between charges.
After 11 months it was down to a few minutes
Due to manic work life didn't remeber to contact them until 3 days after warranty expired.
They refused to replace the battery.
Contractually they are in the right, but morally they are in the wrong.
Very poor customer service ... laptopbattery NOT 4U!
For the battery to give 2 minutes use from 100% charge to 6% charge, 3 days after warranty expires, it must have been dying for some time.
My opinion is AVOID laptopbattery4u
and get OEM battery from reputable source, such as laptop manufacturer - might cost twice as much or more, but it'll last 2-3 years easily (like our work laptops do - our IT guys always use OEM).