Ok, ticket created:
quote:
Hi,
The Order document for next year's subscription has just been created (EV27909S), but unfortunately we will be letting the subscription expire when we reach the end of the current hosting period (7th Oct 2010).
(Since the current EUR exchange rates are not in our favour, so we can get better value with a UK-based host.)
Could you please set the subscription to not renew and also make a payment for the current credit on the account (€150.44) to me?
Thank you,
Peter Boughton
Hopefully that's all clear and they'll give us the ~£125 back.
Will post again after any significant responses.