eBay Fees - Teh Forum

From:	Ken (SHIELDSIT)	16 Mar 2015 13:25
To:	JonCooper	47 of 124

41424.47 In reply to 41424.46
I know, I've been through it with them and you're right, we have no power as sellers. The buyer has all the power in this situation. But you can at least contact eBay and at least point these things out. I'd explain that the buyer gave you a good rating and signed for the delivery as "in good condition". ------------------------------------------------------------------------ If you don't like donut, then leave it alone. Nobody force you to eat it.

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From:	ANT_THOMAS	16 Mar 2015 13:26
To:	JonCooper	48 of 124

41424.48 In reply to 41424.45
Jesus. This is why I'm so nervous about selling on ebay. I always assume the buyer is going to screw me over or the item is going to arrive broken. Hassle, hassle, hassle. I sold a bike for my brother a few years ago and the buyer was a complete cock. I ended up giving a partial refund because he hadn't looked at the high-res photos properly to notice the seat wasn't brand new. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	JonCooper	16 Mar 2015 13:42
To:	Ken (SHIELDSIT)	49 of 124

41424.49 In reply to 41424.47
I will be arguing my side, and I will try hard to point out that the buyer has made this MUCH worse by accepting the package etc, etc So much is missing that it's unusable, I hope that will carry some weight with the shipping company. Jon
Attachments:

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From:	Ken (SHIELDSIT)	16 Mar 2015 13:43
To:	JonCooper	50 of 124

41424.50 In reply to 41424.49
Good luck! ------------------------------------------------------------------------ If you don't like donut, then leave it alone. Nobody force you to eat it.

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From:	koswix	16 Mar 2015 13:45
To:	ANT_THOMAS	51 of 124

41424.51 In reply to 41424.48
I lost my old eBay account with a stupidly high rating because of dickbag customers. Sold two things (one was a car, one was some car parts) and on both of them the winning bidder didn't pay and didn't make any kind of contact. They both had 100% positive feedback - but then if you actually read the feedback the comments are all negative. Turns out ebay stopped sellers leaving negative feedback for buyers - da fuck. So yeah, both buyers with a history of winning things and not paying for them. Both items had other (lower) bids, and if i'd realised the high bids were from assholes I'd have rejected them. Instead I was left with unsold items and a big bill from ebay for insertion fees. Lost my account because I refused to pay the insertion fees (and wrote to them telling them why) on the grounds that my items failed to sell only because of ebay's decision to prevent buyers getting negative feedback and then failing to properly police member accounts. ▪ ┌────┐ ┌────┐ │ │ │ │ ▪ │ └────┘ │ │ ──┐ ┌── │ ▪ ┌──────┤ ▪ ▪ │ ┌┘ │ │ ▪ ┌─┤ └──┐ │ │ ┌──┘ │ │ │ ││ ││ │ ┌─┐ │ │ └─┼┤ └┴─┴───┘ │ │ │ ─┘│ │ │ │ ┌──────┐ └┬──────────┘ │ │ │ │ │ │ │ │ └───┘ └───┘ If Feds call you and say something bad on me, it may prove what I said are truth, they are afraid of it.

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From:	koswix	16 Mar 2015 13:46
To:	JonCooper	52 of 124

41424.52 In reply to 41424.49

Did you engage the courier as a consumer or as a business?


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If Feds call you and say something bad on me, it may prove what I said are truth, they are afraid of it.

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From:	ANT_THOMAS	16 Mar 2015 13:47
To:	koswix	53 of 124

41424.53 In reply to 41424.51
quote: koswix They both had 100% positive feedback - but then if you actually read the feedback the comments are all negative. Turns out ebay stopped sellers leaving negative feedback for buyers - da fuck. I remember when they made this change, there was huge uproar about it but they still went ahead with it. Should be able to give Positive, Negative and Neutral to buyers and sellers. The seller has more at stake. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	JonCooper	16 Mar 2015 13:52
To:	koswix	54 of 124

41424.54 In reply to 41424.52
consumer, private not business (it was my son's tool and he's lost interest) Jon

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From:	koswix	16 Mar 2015 14:05
To:	JonCooper	55 of 124

41424.55 In reply to 41424.54
OK, well you're protected by the various consumer laws then which is A Good Thing. Looking around google (mainly the complaints are about TNT), seems the likely outcome is that the courier will refuse to pay out, citing the signature as acceptance that the goods were OK. But if you push them, and put the claim in writing with the threat of small claims court etc. you should get it settled. The notion that a signature absolves them of responsibility is largely unenforceable (under consumer law) as their would be a myriad of requirements on them to make it reasonable (allowing reasonable time to inspect the goods, actually telling you what you're signing (doesn't mention that shit on the handhelds they all use now) etc.). ▪ ┌────┐ ┌────┐ │ │ │ │ ▪ │ └────┘ │ │ ──┐ ┌── │ ▪ ┌──────┤ ▪ ▪ │ ┌┘ │ │ ▪ ┌─┤ └──┐ │ │ ┌──┘ │ │ │ ││ ││ │ ┌─┐ │ │ └─┼┤ └┴─┴───┘ │ │ │ ─┘│ │ │ │ ┌──────┐ └┬──────────┘ │ │ │ │ │ │ │ │ └───┘ └───┘ If Feds call you and say something bad on me, it may prove what I said are truth, they are afraid of it.

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From:	ANT_THOMAS	16 Mar 2015 14:10
To:	koswix	56 of 124

41424.56 In reply to 41424.55
Plus plenty of other points too I imagine, like the person signing for it not being the person it's addressed to. I'm sure I've also seen from some couriers the POD you sign saying something like you can't sign for it as being not inspected. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	JonCooper	16 Mar 2015 14:17
To:	koswix	57 of 124

41424.57 In reply to 41424.55
you make some good points, how happy would a delivery driver be to wait about while you unpacked everything and checked it all over? also, what Ant said, anyone can sign, even a neighbour, that's unlikely to be binding Jon

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From:	koswix	16 Mar 2015 14:19
To:	JonCooper	58 of 124

41424.58 In reply to 41424.57
<< Terms requiring that the goods are accepted as satisfactory on delivery, or imposing unreasonable conditions on their return. Consumers have a right to a reasonable opportunity to examine goods and reject them if faulty. In the case of complex goods, a reasonable opportunity to examine means a chance to try the goods out. Consumers cannot legally be deprived of this right by being required to sign 'satisfaction' notes on delivery, or by being required to return goods in a way that may not be possible – for example, in disposable packaging that they are likely to discard after opening. >> From page 19 of this: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/284426/oft311.pdf ▪ ┌────┐ ┌────┐ │ │ │ │ ▪ │ └────┘ │ │ ──┐ ┌── │ ▪ ┌──────┤ ▪ ▪ │ ┌┘ │ │ ▪ ┌─┤ └──┐ │ │ ┌──┘ │ │ │ ││ ││ │ ┌─┐ │ │ └─┼┤ └┴─┴───┘ │ │ │ ─┘│ │ │ │ ┌──────┐ └┬──────────┘ │ │ │ │ │ │ │ │ └───┘ └───┘ If Feds call you and say something bad on me, it may prove what I said are truth, they are afraid of it.

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From:	koswix	16 Mar 2015 14:19
To:	JonCooper	59 of 124

41424.59 In reply to 41424.57

I'd consider a lathe to be 'complex goods', so he'd also have to wait while you turned a few table legs :D


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If Feds call you and say something bad on me, it may prove what I said are truth, they are afraid of it.

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From:	CHYRON (DSMITHHFX)	16 Mar 2015 14:22
To:	ALL	60 of 124

41424.60 In reply to 41424.40
This story has 'buyer's scam' writ large all over it. He wants a free lathe. May even be a fence who takes orders for stuff. Seems pretty fucking confident to both sign for it AND submit photos of obvious damage. Nope, this is a scam. ---- "Apple Pay accepted at up to 100,000 Coca-Cola machines"

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From:	CHYRON (DSMITHHFX)	16 Mar 2015 14:25
To:	koswix	61 of 124

41424.61 In reply to 41424.58
Here you have to note visible damage to the package when you sign, if you expect to collect anything. Otherwise the shipping co. just says it wasn't packed correctly (which is often true). Wet? Torn open? Fuggedaboutit. ---- "Apple Pay accepted at up to 100,000 Coca-Cola machines"

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From:	JonCooper	16 Mar 2015 14:35
To:	CHYRON (DSMITHHFX)	62 of 124

41424.62 In reply to 41424.60
well, if that's the case he has been planning it for a long time, there is no indication anywhere in his eBay feedback that he has tried anything dodgy with anyone else and, I don't see what he could gain by smashing it up Jon

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From:	CHYRON (DSMITHHFX)	16 Mar 2015 14:48
To:	JonCooper	63 of 124

41424.63 In reply to 41424.62
He may have one with broken parts he intends to swap in from yours? It fell over in a wet basement? I dunno. just smells real fishy. ---- "Apple Pay accepted at up to 100,000 Coca-Cola machines"

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From:	fixrman	16 Mar 2015 15:01
To:	ANT_THOMAS	64 of 124

41424.64 In reply to 41424.37

Perhaps you see it differently, but once a shipper accepts a package, it is their responsibility to see that it gets delivered with no damage. Ever seen package handling at a hub?

A buyer who buys an item needs to have it shipped. If bought from eBay, buyer acknowledges what the shipping terms are or can ask for alternate shipping. It doesn't matter who "picks" the shipping company, they are a contractor. As such, they were contracted to deliver a package and it is assumed that the package will be delivered damage - fee.

In the shipping and receiving business, it is the receiver of the goods who reports damage, not the shipper; it is called a bailment situation. The package was in the delivery company's care, custody and control. Once delivered, it is in the receiver's CCC. If the receiver noted no damage to a delivered package and signed for it in the presence of the deliverer as being accepted Delivered in Good Condition, the receiver accepts all loss at that point. The only exception is concealed damage, such as a box being partially crushed but the container remains otherwise intact. At that point, the receiver should either open the package in the presence of the deliverer, or sign for the package, noting damage. Same applies with a package that has burst.

This isn't that difficult, guys. Stop reading more into it than necessary, eBay be damned.

Did you ever see such a messed up situation in your whole life, son?

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From:	fixrman	16 Mar 2015 15:03
To:	JonCooper	65 of 124

41424.65 In reply to 41424.38

>> ~~~ Why would anyone sign for this ? ~~~ <<

Answer that, and problem solved. Does it make sense? No.

So why is the Buyer contacting the Seller?

Did you ever see such a messed up situation in your whole life, son?

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From:	JonCooper	16 Mar 2015 15:06
To:	fixrman	66 of 124

41424.66 In reply to 41424.64
eBay/paypal has the money so they get to make the rules Jon

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