She is wrong (fail) , you should have been able to do it. We transfer money between my (Barclays) and my wifes (LloydsTSB) and vice versa with no problem. The only time I have paid a charge was for an inernational bank transfer to Sweden last year.
If I have to transfer money into someone elses account I'll just get the cash out of my account then go into their bank and fill in a paying in slip with their details like I would do with my own account.
Well yes, this is how I have done it, but I was sure I could do it all within my own bank. It meant walking across town to two different banks when I was in a bit of a rush.
But that also reminds me, I must sort out my online banking.
Fair enough. Kind of lucky where I work in that every major bank is next to eachother in town.
Doesn't really matter these days as I have all my online banking set up properly now. Handy for times like these when I'm waiting for my wages to go in so I can spend them instantly!
Isn't it Chaps, the instant transfer service, that costs money. I'm sure we had to use that when transfering money for the mortgage and there was a charge. The other one is fre but takes a few days.