18yo son pays. simples.
I have a funny feeling that we used plus.net in the UK. I can't remember why, but I seem to recall having real problems. That would've been 10yrs ago.
I feel, well felt, your pain. I had the same problem when I moved to my new place not long ago. Took 5 weeks in the end, many many lies and inaccuracies from Sky, I put a complaint in and used their own recorded messages against them (the same as I done against Santander, and won that one too)
I had the pay the initial bill of about £70 for the first month but in the end I got free telephone and internet for 3 months and a reduction on my next bill of £30.
Complete and utter lieing, useless toss bags in the customer service centre but I am pretty happy about the service so far on the unlimited package.
Hopefully all the calls were recorded because there's 6 lies now.
I demanded to speak to a manager. Finally got a call back this evening.
I had been told by two separate people that the next earliest activation was October. He offered me this Friday 7th AM or PM or any day next week, I picked AM on Friday. He couldn't understand why I was told October since there was plenty of free dates.
Fingers crossed for Friday. I'm still billing them for my days wages, calls, my newly invented lying fee and an admin fee.
Ha, they managed to send the router out. It's been sat waiting for the @ to go green :(
The initial issue was that BT Openreach didn't do their job. I would've been fine with Sky if they were honest and explained it all and booked another appointment straight away for the following days, but instead they lied and bullshitted their way through 3 days of calls, forum messages and tweets until I got it sorted.
If you want to use a third part router use this to generate your username and password
The sky router is OK but I do much prefer my own router.
Nice.
I saw you could get it from taking a backup of the settings and opening the file in a text editor.
As long as it can port forward I'm not too bothered, don't actually have my own router to use anyway.
I'll be using my own access point since the Sky router only does Wireless N at ~150mbps whereas my AP does it at 300mbps.
It may have been that I was kicking up a fuss using whatever route possible. Calls, Twitter, Forum, Email. Though I'd wouldn't be too surprised if they hadn't linked it all together as being the same customer each time. When the call centre said the next activation date they could offer was in October I just refused and demanded to speak to a manager, it seemed to work.
I find complaining on Twitter works quite well these days. It's public, and if it was to be picked up by someone with a reasonable following on Twitter it ends up being a bit of a PR nightmare.