It 'sounds' like a clever idea. Don't worry about 20 different welfare types, just have 1 for all situations. But then you think, does that really improve things? The claimants are still claiming for exactly the same reasons so that has to be assessed, granted or refused and paid exactly as before, in every case and for every type of claim. None of the rules for receipt of the different welfare types are the same and these rules aren't changing to unify assessment. In fact, all that's happening is a vastly (and I mean vastly) complex set of changes both in administration and IT to achieve what exactly?
It's as though somebody decided that all car types must have the same name. Don't have all the complexity of Fords, Fiats, Toyotas and so on, we'll call them all Unicars. That'll be so much easier.
Edited to (hopefully) make the point clearer
EDITED: 20 Mar 2016 09:47 by WILLIAMA