To improve the security of your account, we recommend that you choose a 'strong' password.
Strong passwords use a combination of uppercase and lowercase letters, and numbers. This makes it very difficult for automated programs and hackers to guess your password.
Your password must:
The longer the password is, the less likely it is that someone else will be able to guess it or otherwise find out what it is.
@ant_thomas Hi Anthony, sorry about the frustration, it's just the maximum length on our system right now :) MC
— Virgin Media (@virginmedia) June 16, 2014