One of the (admittedly rather few) advantages of living in Hull is that i don't have to deal with BT. I've only had problems with the KC line at my mum's house a few times, but their tech support is good and the one time we've needed an engineer visit he came promptly and at a convenient time.
They can be cunts in other ways though. Such as they don't let any other ISP's use their network, so if you want internet in Hull you have but one option. Plus the packages they offer are pretty shit.
EDITED: 9 Aug 2013 19:44 by MRTRENT