Here is our ISP DNS records. I can get you internal DNS if you think you need to see it.



Here is the SPF record.  I used the MS tool to make it because I don't know anything about these fucking things!

"v=spf1 mx ptr ip4:166.102.88.101 mx:matsoninsurance.com -all"

 

So that only points to one server, doesn't it? Don't you need to validate the IP of your second one?

Well I dunno. I don't use a smart host for sending I just use DNS and mail comes straight to this server so do I?

Essentially, whatever IP addresses / mail servers can send e-mail for that domain need to be in the SPF record. 

Edit: Is this the wizard you used?
http://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/default.aspx

(Putting your domain into that ^^ says you have no SPF records..? Although it also says Microsoft.com doesn't have one, so not sure if that's accurate)

http://www.kitterman.com/spf/validate.html

This one works better cos it returns TXT results - I think the Microsoft.com is a bit broke. Either way, it's showing yours as still having no record which is odd.

By the way, it may be just the way your DNS stuff shows but the SPF record shouldn't be in quotes. That may not help.

That's the one I use and it also says I have none.  Which, you can clearly see I do.  So I don't know what the fuck is going on!

I only have one mail server on this network.

My other network seems to be working fine (different host and DNS provider). The SPF record shows up and validates fine.

I called the ISP and they tell me they can't do anything about it. They are douche faces.

So anyway, thoughts, idears?

Yeah, I think the issue is DNS not your spf text. Try deleting the record and creating it again without quotes.

I can't see the full name column, but it should be blank if possible or just domain.com. (note the last dot) if not

It requires me to include the quotes! It's a fracking mess man!  But I can make sure to include that last . because I'm sure it's not there. And there is already a blank catchall and it complains if I add another.

DNS as in my ISP not allowing me to correctly set it up or an error on my part?

So, that all sounds pretty fucked up. My DNS control panel for my domain doesn't like blanks, but that goes for all entries. Remember, a blank record isn't a 'catch all', it just means it's a record for the root domain of the zone itself.

So if for example.com you have
[blank] [a] 192.168.1.1
www [a] 192.168.1.2

That means example.com resolves to 192.168.1.1 and www.exmaple.com resolves to192.168.1.2. In my case, as I can't have blanks I have to specify the fully qualified name:

example.com. [a] 192.168.1.1
www.example.com. [a] 192.168.1.2

Which does exactly the same thing

In fact, actually, as I was typing this I suddenly realised what was happening. You've actually set up a DNS entry for the following:

matsoninsurance.com.matsoninsurance.com

You can actually type that into the Microsoft checker and it works. So that entry needs to be blank.

GTFO, HA! It's funny how things get solved!  Let me change that up.  How much cold hard American cash is this going to cost me? (angel) 

Try naming it @ if it still don't work. If not, shout at your ISP and make them do it. And you can get me a beer when you come over :)

I'll try @ because, look. They are douches! 

Is this like normal DNS or should that tool show immediate results? Because with @ it still shows nothing.

Yeah, you need to wait :(

OK, I very very much appreciate your assistance. I certainly will get you multiple beers /when/ I visit!

Now, what do you know about postfix or sendmail?

:-{) 

No worries, that's definitely the root cause. Like I say, you may actually need to get your ISP to do it if the control panel doesn't work right.

It's working now!

Really? I'm away from my PC so I'll have to take your word for it for now! If so, /high five/ and /free beer/ to you!