I haven't had much luck lately getting those things off, I usually just back up the data and reformat.

Anything strange in the msconfig startup?

A couple of things which I have disabled in the past, nothing new. I disabled all of the startup items yesterday just to be sure.

 

Running through a malware removal guide now and combofix.exe has found a .sys file patched with a rootkit. It's rebooting now so see if it helps.

 

I wish it was easier to switch between VGA and DVI on my monitor.

rootkits blow. Good luck!

Great things aren't they? This is the worst infection I've dealt with since my parents computer had XP Antivirus 2008 on it. I'm sure at some point I'll have to sort out Sian's grandfather's PC which is running sooooooooo slow for some reason. It's a Vista machine which used to work fine but literally takes about a minute to load IE and trying to browse websites is unbearably slow.

I think Combofix has sorted the problem. It found a few rootkit infected files and now links in Google/Bing go straight to the correct website. Wonder how me managed to bugger it up so well.

Good deal, glad you got it fixed!

Me too :D

Oh, FFFF!

 

I just sorted out my grandfather's PC and now my dad just rang to say his computer isn't letting him do anything. I've just remote desktoped into it (surprised it let me change the settings to do that) and it has Win 7 Antispyware 2012 (it's from the future) blocking most things from running and being a total nuisance.

 

This is the second time I've had to sort out this for them now. The last one was XP Antispyware 2008 which did a very similar thing and was a total nightmare to sort out.

 

Grrrrrr!

http://www.ubuntu.com/download/ubuntu/download

(Seriously, for anyone who doesn't play games and uses their PC for web/email/office stuff, you really may as well. Firefox/Chrome, Thunderbird, Libre Office and you're away)

:D Good idea. There can't be much/anything that they do that wouldn't work with that.

^___^

(Or maybe Mint if you think a more windowsy interface would be better: http://www.linuxmint.com/download.php )

I might not do that this time but if I have to sort out anything quite as painful again I might suggest it to them. The only issue I might have with it is if things do go wrong with it because I haven't done much with linux.

 

Currently running Malwarebytes on their PC. Had to run the command prompt as administrator to stop Win7AS2012 from blocking it and could use that to run taskmanager to disable it. I seem to have removed the main issue but now when clicking on .exe files (unless they're run as admin) I get a dialog asking what program I want to use to open this file. hopefully Malwarebytes will fix that.

It wont fix that but if you google for the registry settings for exe files you should be able to download the bit of registry that's corrupted. I had that issue on a pc I was working on a few weeks ago.

I shall have a look for that then, thanks. Bloody pain in the arse some of these nasty programs.

Woohoo! One more problem fixed. Should get this done sooner than I thought. Thank goodness for Remote Desktop. Would ahve been a nightmare trying to do this over the phone. Usually I just get people to bring their PCs to me.

Yes they sure are but they pay well to fix!

Yeah remote desktop and teamviewer are life savers! Did you get that exe issue fixed?

Ha, not for me they don't. Shame I'm only doing it for family.

 

And yes, when I said one more problem I meant the .exe problem. Thanks :)

Probably not a bad thing. I usually only deal with problems and it gets old fast. Yay glad you got it!