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Hosting

From: patch20 Jul 2010 20:18
To: Peter (BOUGHTONP) 46 of 100
37500.46 In reply to 37500.45

Dear whatever,

 

I recently requested that the "auto-renew" option on this account was switched off. Despite this, your system recently tried to auto-renew the account by attempting to take payment from my bank account.

 

Please ensure that this will not happen again. Also, please let me know what arrangements you have made to credit the outstanding balance on this hosting account back to my bank account.

 

Regards ectect

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From: Matt20 Jul 2010 21:05
To: Peter (BOUGHTONP) 47 of 100
37500.47 In reply to 37500.45
I think another backup might be in order


'tis done.
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From: 99% of gargoyles look like (MR_BASTARD)20 Jul 2010 23:30
To: patch 48 of 100
37500.48 In reply to 37500.46

Dear incompetents,

 

I recently requested that the "auto-renew" option on this account was switched off. Despite this, your incompetent system recently tried to auto-renew the account by attempting to take payment from my bank account.

 

Please ensure that, despite your incompetence, this will not happen again. Also, please advise as to the spastic arrangements you have made to credit the outstanding balance on this hosting account back to my bank account.

 

Fuck you and your parents, ectect

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From: Peter (BOUGHTONP)21 Jul 2010 10:33
To: patch 49 of 100
37500.49 In reply to 37500.46
Is it worth pointing out they specifically confirmed that?

quote:
Dear whatever,

I recently requested that the "auto-renew" option on this account was switched off, and it was confirmed that this was done. Despite this, your system recently tried to auto-renew the account by attempting to take payment from my card.

Please ensure that this will not happen again. Also, please let me know what arrangements you have made to credit the outstanding balance on this hosting account back to my bank account.

Regards ectect


Thanks Matt. :)
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From: patch21 Jul 2010 10:39
To: Peter (BOUGHTONP) 50 of 100
37500.50 In reply to 37500.49
It can't hurt.
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From: Manthorp21 Jul 2010 10:53
To: ALL51 of 100
37500.51
Have we got a forum paypal or other account set up? I want to donate my brick.
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From: 99% of gargoyles look like (MR_BASTARD)21 Jul 2010 12:18
To: Manthorp 52 of 100
37500.52 In reply to 37500.51
I misread that at first. You want to donate your /b/rick. For a moment there I thought you were planning to make the ultimate sacrifice.
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From: Manthorp21 Jul 2010 13:20
To: 99% of gargoyles look like (MR_BASTARD) 53 of 100
37500.53 In reply to 37500.52
I /loan/ that on a regular basis, but regard that as public spirited enough. On my death I might donate it to the Natural History Museum to be stuffed & mounted for posterity. John.
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From: Wattsy (SLAYERPUNX)21 Jul 2010 13:23
To: Manthorp 54 of 100
37500.54 In reply to 37500.53
John's going to mount what for posterity?
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From: Manthorp21 Jul 2010 13:27
To: Wattsy (SLAYERPUNX) 55 of 100
37500.55 In reply to 37500.54
Me.
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From: johngti_mk-ii21 Jul 2010 14:21
To: Manthorp 56 of 100
37500.56 In reply to 37500.55
Oh yes.
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From: 99% of gargoyles look like (MR_BASTARD)21 Jul 2010 14:25
To: Manthorp 57 of 100
37500.57 In reply to 37500.53
What a generous gift! It would make an awesome exhibit...but not one for the under-18s or faint of heart, methinks.
EDITED: 21 Jul 2010 14:25 by MR_BASTARD
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From: Mikee21 Jul 2010 20:52
To: ALL58 of 100
37500.58
I wish to be shamed into payment.
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From: Peter (BOUGHTONP)26 Jul 2010 13:25
To: ALL59 of 100
37500.59
Gah! I still haven't got around to sending in that last message. :(

Think I might reword it as this:
quote:
I am still waiting for the update from the accounts director. Please confirm what arrangements will be made to credit the outstanding balance back to my bank account.

Please also confirm that the auto-renewal has been turned off for Subscription XXXX, and that this will expire on 7th Oct 2010.
Despite my previous request for this, your system recently tried to take payment from my card to auto-renew the account (Transaction XXXXX).

...unless anyone thinks that is rubbish? (improvements/suggestions welcome)


Regarding donations: Everyone relax and sit down. Nothing is needed before September; plenty of chance to shame people at the Meat.
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From: Peter (BOUGHTONP)29 Jul 2010 18:51
To: Peter (BOUGHTONP) 60 of 100
37500.60 In reply to 37500.59
Ok, have just sent that message in.

*crosses arms, fingers, legs, and toes*
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From: Dave!!29 Jul 2010 20:00
To: Manthorp 61 of 100
37500.61 In reply to 37500.51
Last time, I believed we just transferred the money directly to BP. The problem with Paypal is that it takes a cut of the money. Fair enough for donations from other Beehive users, but if we can avoid that when handing hosting cash to BP (or whoever), so much the better.
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From: Matt29 Jul 2010 20:26
To: Dave!! 62 of 100
37500.62 In reply to 37500.61
PayPal only take a cut if you're getting paid, i.e. providing a service or selling something using PayPal as a checkout.

If you're sending or receiving money you'll get charged for using a debit or credit card to send the money, but it's free if you link a bank account to your PayPal account and transfer funds between the two.
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From: Peter (BOUGHTONP)10 Sep 2010 21:45
To: ALL63 of 100
37500.63
Ok, so I've received my reminder that in four weeks time we need to be on another host.

Linode was the favourite before - we still happy to go with them?


I've also been reminded by this that EuroVPS still haven't paid back the credit they owe.


The last update from them was in response to asking why they still tried to take money after instruction not to auto-renew:
quote: euroVPS/Douglas @ 29th July
>>Please also confirm that the auto-renewal has been turned off for Subscription XXXX, and that this will expire on 7th Oct 2010.
Despite my previous request for this, your system recently tried to take payment from my card to auto-renew this subscription (Transaction XXXXX).

We have disabled all auto-renewal for your account.

Kindly hold on until our accounts director updates you.


The accounts director has not updated me, and they still owe the €150.44 credit.

Anyone want to suggest a suitable message to poke them with?
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From: koswix10 Sep 2010 22:02
To: Peter (BOUGHTONP) 64 of 100
37500.64 In reply to 37500.63

"Oi, grey suited accounting boy! Giz our cash back, ya cunt."

 

Should do it.

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From: Peter (BOUGHTONP)13 Sep 2010 23:18
To: koswix 65 of 100
37500.65 In reply to 37500.64
Don't suppose your absence from the teh meat was due to you being in the Netherlands and saying that in person?

Because I hadn't poked yet, but got this email at the weekend:

quote:
Hi Peter,

First of all, I thank you for your business over the past few years, and if by the end of this mail I have not convinced you to stay with us - then I will immediately send you the 150 EUR credit note.

Let me start by pointing out that you are currently subscribed to a legacy plan.

We have recently upgraded our VPS plans in more ways than 1. New hardware, persistent storage, higher-spec plans, and lower pricing points. If this is of interest of you, we can migrate you to our new VPS200 Plan free of charge.

Another interesting development which I would like to make you aware of, is our pending release of Xen based cloud servers featuring failover nodes, failover SAN, and instant scalability. We are currently BETA testing this offering inhouse, and to tell you the truth, this product will make Virtuozzo VPS all but obsolete. If you chose to stay with EuroVPS - we will offer you a 3 month free evaluation period on our new Cloud VPS offering (on top of your existing credit note).

Thank you for your patience in regards to this credit note, but we usually do not give cash back on credit notes, but I made an exception considering your standing with our company. If you still want to receive the credit note in cash-back format, please send me a paypal ID where we can send the monies to.

Best regards,



So, that's good that they'll give the credit back, though it probably makes sense to at least consider the offerings - I guess we'll need to wait for Matt to return before we can give a final answer, but anyway here are the details:

The VPS200 mentioned there is €34 (~£28) a month paid yearly (so ~£336) and gives:
* 1024MB guaranteed RAM, 2048 burst RAM
* 20GB disk space
* 2TB bandwidth

So far there's not much details on the Cloud service, but prices appear to starts at $50 (£375 for first year, £500 after) which seem a bit pricey - a small amount of more details at euroiaas.com, so if we are interested we'd need to ask.

The closest Linode plans to the VPS200 seems to be:

Linode 1024 for $40 (£26) monthly
* 1024MB RAM
* 32GB storage
* 400GB transfer

But there is a cheaper Linode option, if we don't actually need all that RAM, space and transfer - the Linode 512 is $20 monthly (£13) and provides:

* 512MB RAM
* 16GB storage
* 200GB transfer

Potentially, if we wanted to get fancy, we could get two Linode 512 servers, one for web server one for db, and optimise each server appropriately.


No details of guaranteed/burst RAM available on Linode site, and no details of what CPUs run .

Linode have a 99.9% uptime guarantee, or you get the lost time refunded. EuroVPS are currently promising 99.97% with limited compensation and exclusions.

I'd need to go check, but I'm pretty sure we're way under 16GB of space and don't even get close to 200GB transfer. Not sure about RAM usage though.


So yeah, if anyone has any thoughts on that, go ahead, but as I said we probably need to wait for Matt to return.
EDITED: 13 Sep 2010 23:23 by BOUGHTONP
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