I've updated DNS to point to this IP now.

Also, increased MX priority to 25 (and yes, mail.tehforum.co.uk is pointing at the IP).


So, once propagation is complete then we'll be good?
(from a forum perspective)


After we're sure DNS is sorted (48 hours max?) then, I'll let EuroVPS know that we've done the migration, and they should kill the old server and process the credit/refund stuff.

Domain has already switched here at work, but yeah I'd say leave it until Friday. Almost everyone should have updated by then I would hope.

Well done guys!
Looks like you have both done a stella job but if you want help or some extra cash for stuff just shout. (obviously not 100's of pounds or anything, I ain't rich like Kos is!)

What Wattsy said, apart from the bit about me being rich.

DNS is fine here. BeThere.

No problem. After the initial confusion it appears things have gone relatively smoothly. :)

Money-wise, we'll see what happens once the other VPS is shutdown.
Had to pay €349 to get this new VPS setup, so best case scenario would be an appropriate refund, but one of their earlier messages implied a credit on the account instead, so we'd effectively be paying for some/all of next year's costs as well.

Eitherway, once I know the situation I will post to this thread.

Ok, forgot to do it yesterday, so just about to ask EuroVPS to shutdown the old server now.
(This should have no effect on here, unless something goes wrong.)

Someone needs to give them a proper English translator... :S

Haha, "Kindly hold on". I'm going to start using that phrase to my customers in emails. Awesome.

Heh. It was more the "...once they intimate us..." bit I was referring to.

 

I never get intimated by Billing, or any other department, where I work.

I read (even without faulty Bebelfish)

"We have forwarded your request to the Bling department."

Which I liked. Every ISP should have one.

Ok, so we've received a credit note for €500 on the account, for the unused portion of the previous subscription.

In an attempt to summarise things:

Date	Action	EUR	GBP
29 Jun 2008	EuroVPS Payment	€606.29	£492.99
upto 7 Oct 2008	Teh Donations		£427.26
07 Oct 2008	EuroVPS Payment	€349.56	£283.86
12 Oct 2008	EuroVPS Credit	€500.00	£393.73

So, our new annual fee is less than 60% of what it was, but we effectively have to pay next years fee now rather than then.

Next year (Oct 2009-10), the credit amount will be used for the fee, and the following year (Oct 2010-11), we'll have €150.44 remaining credit and only need to pay €199.12 for that year.

Does that all make sense?

Can't they use the credit we have to pay for the new hosting plan?

The new plan had to be paid for before it was setup, and the credit only given after the old plan was closed down, so it couldn't be directly used.

Given the commission charge for currency conversion, even if they refunded the credit it would still cost to receive that refund, so it seems simpler to leave the credit on the account?

Thanks BP for all your efforts for the cause. It's much appreciated.

What he said.

Is July 2007 when we're counting from? I've got a bit lost. Erm, here's how the amazon pot has done since then. Red ones are the money its actually paid out, and there's currently £7 in there (since it only pays after topping a tenner).

Date	Transaction	Amount	Balance
6/1/2007	04/2007 Referral Fees	GBP 2.18	GBP 2.18
7/3/2007	05/2007 Referral Fees	GBP 7.60	GBP 9.78
8/2/2007	06/2007 Referral Fees	GBP 3.40	GBP 13.18
8/30/2007	Payment by Direct Deposit	-GBP 13.18	GBP 0.00
9/4/2007	07/2007 Referral Fees	GBP 2.23	GBP 2.23
10/5/2007	08/2007 Referral Fees	GBP 4.65	GBP 6.88
11/1/2007	09/2007 Referral Fees	GBP 0.23	GBP 7.11
12/3/2007	10/2007 Referral Fees	GBP 1.03	GBP 8.14
1/2/2008	11/2007 Referral Fees	GBP 4.99	GBP 13.13
1/23/2008	Payment by Direct Deposit	-GBP 13.13	GBP 0.00
2/2/2008	12/2007 Referral Fees	GBP 8.44	GBP 8.44
3/7/2008	01/2008 Referral Fees	GBP 3.16	GBP 11.60
3/25/2008	Payment by Direct Deposit	-GBP 11.60	GBP 0.00
4/2/2008	02/2008 Referral Fees	GBP 0.50	GBP 0.50
6/2/2008	04/2008 Referral Fees	GBP 3.03	GBP 3.53
8/2/2008	06/2008 Referral Fees	GBP 1.52	GBP 5.05
9/2/2008	07/2008 Referral Fees	GBP 1.83	GBP 6.88
10/2/2008	08/2008 Referral Fees	GBP 0.12	GBP 7.00

Around then... the hosting order is dated 13-Jul-2007, and actual payment dated 10-Aug-2007.

OK. Well, that's how much money we've got owing you from the Amazon pot.

It seems also like it might be a good idea for me to transfer ownership of the amazon affiliate to you, since I'm so bobbins at finding time to sort this lot out. You could have it paying direct into the teh account then. (Actually, I guess I could have it do that also, easily enough?)

Yeah that's fair enough. I wasn't criticising, just wondering. Thanks for sorting it out for us :D