I landed once on an obscure forum, and every 3 posts was one line of small dark text in the field BG with a hyperlink to something mentioned in the last 3 posts. Was deadly accurate, with some great web links. Think it was a gardening forum, when I was looking for obscure recipes.

Think you'll be wanting to reopen that ticket (or open a new one).

Our Plesk License has expired. Again.

This time it's gone completely, well Plesk is still there and I can login but I now can't use anything, it just goes to the purchase license page, even when logging in as root.

Seeing as we've just paid out for another year in advance the least you'd expect is for them to give us another year long Plesk License.

Grrr! I want to thump the idiots.


I've re-opened the previous ticket, will let you know when they reply.

Well, initial response is nice and prompt:

Oh, can you see what they can do about upgrading us / moving to a new server as well?

 

Upgrading Apache, MySQL and PHP at least would be nice, but a whole new server that someone actually supports would be better. Something less archaic than Redhat 3AS, which not even Redhat support anymore it seems.

Matt, monthly, our sites average a couple thousand live body visitors, non bots or crawlers, the adsense haven't netted anything yet. We don't put them in the member areas, like forums, member pages, etc., just on main site pages. We get more from member donations.

 

We've been looking into some affiliate programs to use instead. Mostly credit cards, web hosting companies, financial institutions, insurance, damaged credit lending, gambling sites, and a few pay sites. These seem to be among the better payers.

 

We've also been checking the local area for businesses that might be interested in being sponsors, possibly for a banner in the rotations we run on the main sites.

 

If you like, I can send you a copy of the rotater. It's easy to set up and manage, and runs on php pages. If you want to use it on a html page, then you have to iframe it. Let me know if you want the rotater.

 

Also, we're sending you a little thank you for all the help you've been giving us at hof. You've been a true sweety. Thank you.
DP

We're kicking some money Matt's way this week, but if you send me the paypal information, CFN can send something in next week to help out.

 

It'll also give me some time to check with the other owners and staff members and see if they can kick anything in too.

 

I know I get a payment this week, so I can kick in at least 25 American. I don't know what that translates to at your end, never did understand that stuff, but it might get you a little closer. If the other owners and staff kick in, Beehive will get more.

 

How does that sound to you?

 

DP

Fantabulous!

 

You guys do a lot of kicking, hope you don't get sore feet!

What Ant said. :)


I've just sent you the relevant PM.

Regarding the RHEL3/5 stuff, they've replied with this:



(As you probably know, Centos is almost identical to RHEL, just with the trademarked stuff stripped out.)


On a side matter, I looked at the original post (to compare prices) and the currencies have all gone funny.

Are they saying there's no extra charge to upgrade?

If that's the case do it!

That seems to be what they're saying... although not sure if he's asking which plan or not.
I'm guessing they wouldn't give us the CT 8800P for free.
Currently we're on a 512MB plan with 10GB disk, which matches closest to CT 2800P, however price-wise we're equiv to ~€50 a month, which is nearest to the CT 4800P.


Do you have suitable backups of everything, in case of standard upgrade disaster situation?

If they're happy to give us the CT 4800P for no extra charge that would be good. We'd actually gain a little bit more RAM. Best to get them to clarify their position I guess.

Backup wise, I have a week old one, but it would probably make sense to ask them when they can do it (if not immediatly) and I can do a backup and shut down the forum just prior to them doing the move so that nothing goes astray.

Aerobics. Gotta love'em. :)

Thanks. I'll see it gets put to good use. :)

Gah, I'm not sure how to take their answer again... :/

I think he has Plesk on the mind :)

Have they said whether or not it will actually cost us anything more? Might need to get straight to the point and ask them, making a point to specify the Centos 5 (4800P) plan.

Nope, those are the only two responses.


Have just sent:


So will see what the reply is.

There is very obviously a bit of a language barrier here, and I'm wondering if there are some crossed wires somewhere and they expect us to commit to yet another year on top of what we've already given them?

If you haven't already, maybe get straight to the point and ask them if we actually have to pay any more to upgrade. Something like:

"Will it cost us anything to upgrade to Centos 5 4800P?"

If they say No, then we're good :)

Yeah, that would have been a better way of putting it.

Don't tend to have significant language problems with the Eindhoven office at work, although not sure if EuroVPS are Netherlands or Greece. *shrug*


Anyway, just received:


So we'll see what reply comes from that.