X99 motherboard not showing all RAM - Teh Forum

<body> <div id="header"> <span class="left"> <span class="back"><a href="lthread_list.php?webtag=DEFAULT"><span class="image mobile_back" title="Back"></span></a></span> <span class="image mobile_logo" title="Beehive Forum Logo"></span> </span> <ul> <li> <a class="reply_all" href="lpost.php?webtag=DEFAULT&reply_to=42548.0&return_msg=42548.7"> <span class="image mobile_reply_all"></span><span class="text">Reply to All</span> </a> </li> <li> <a class="navigation" href="#"> <span class="image mobile_navigation"></span><span class="text">Show messages</span> </a> </li> <li> <a class="main" href="#"><span class="image mobile_menu" title="Menu"></span> </a> </li> </ul> </div> <div class="menu main"> <ul> <li><a href="lthread_list.php?webtag=DEFAULT">Messages</a></li> <li><a href="lpm.php?webtag=DEFAULT">Inbox</a></li> <li><a href="lsearch.php?webtag=DEFAULT">Search</a></li> <li><a href="llogon.php?webtag=DEFAULT">Login</a></li> </ul> </div> <div class="menu navigation"><a href="lmessages.php?webtag=DEFAULT&msg=42548.1">1–10</a><a href="lmessages.php?webtag=DEFAULT&msg=42548.11">11–12</a></div> <div id="page_content"> <h3 class="thread_title"><a href="index.php?webtag=DEFAULT&amp;msg=42548.7">X99 motherboard not showing all RAM</a> </h3> <div id="messages" data-navigation="42548_7_12_10"> <a name="a42548_7"></a><div class="message" id="message_42548_7"> <div class="message_header"> <div class="message_from"> From: Matt<span class="message_time"> 4 Feb 2020 17:44</span> <div class="clearer"></div> </div><div class="message_to">To: milko <span><span class="image post_read" title="Read: 4 Feb 2020 19:50"></span></span> <span class="message_count">7 of 12</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=42548.7">42548.7</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=42548.5">42548.5</a></div> <div class="message_body"> Have you tried switching them around incase the DIMMs are bad?</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=42548.7&return_msg=42548.7" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="42548.7"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a42548_8"></a><div class="message" id="message_42548_8"> <div class="message_header"> <div class="message_from"> From: CHYRON (DSMITHHFX)<span class="message_time"> 4 Feb 2020 18:35</span> <div class="clearer"></div> </div><div class="message_to">To: Matt <span><span class="image post_read" title="Read: 5 Feb 2020 01:15"></span></span> <span class="message_count">8 of 12</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=42548.8">42548.8</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=42548.6">42548.6</a></div> <div class="message_body"> He did install A1-B1-C1-D1, I suspect he needs to to try A1-A2, B1-B2.<br /> <br /> Edit. Ah nope, A1-B1-C1-D1 is recommended per x99 manual... maybe check all dimms are the correct spec and matched? Did they come with the bundle and supposedly working with it?<br /> <br /> From the ASUS support faq:<br /> <br /> Memory isn't detected<br /> <br /> 6. Please clear CMOS first and check if memory is detected<div class="edit_text">EDITED: 4 Feb 2020 18:46 by DSMITHHFX</div> </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=42548.8&return_msg=42548.7" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="42548.8"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a42548_9"></a><div class="message" id="message_42548_9"> <div class="message_header"> <div class="message_from"> From: CHYRON (DSMITHHFX)<span class="message_time"> 4 Feb 2020 19:51</span> <div class="clearer"></div> </div><div class="message_to">To: milko <span><span class="image post_read" title="Read: 4 Feb 2020 19:53"></span></span> <span class="message_count">9 of 12</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=42548.9">42548.9</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=42548.1">42548.1</a></div> <div class="message_body"> <a href="https://forums.tomshardware.com/threads/ram-not-fully-detected.2004456/">https://forums.tomshardware.com/threads/ram-not-fully-detected.2004456/</a><br /> <br /> A lot of similar complaints here... the only practical suggestion is the last one: check the cpu for bent pins:<br /> <div class="quotetext"><strong>Quote:</strong> </div> <div class="quote">I had a similar problem when I reseated my i7-5930K. A bit of plastic debris hit one of my pins, so the RAM on DIMM_C1/D1 was not fully registering in the BIOS. My BIOS would only detect 8GB or 16, and the sticks would show up in BIOS reading "(Blank) GB, (Blank) Hz". Windows only recognized 8GB, but CPUID would show 16GB as being plugged in.<br /> <br /> Switching the sticks did nothing. as the sticks were all perfectly fine, it was a bad pin (or pins) that weren't reading DIMM_C1/D1.<br /> <br /> I recommend reseating your CPU and checking for any lint/dirt/debris or bent pins.</div> </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=42548.9&return_msg=42548.7" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="42548.9"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a42548_10"></a><div class="message" id="message_42548_10"> <div class="message_header"> <div class="message_from"> From: milko<span class="message_time"> 4 Feb 2020 19:53</span> <div class="clearer"></div> </div><div class="message_to">To: ALL<span class="message_count">10 of 12</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=42548.10">42548.10</a></div> <div class="message_body"> Everything came ready-seated apart from the cooler, I had a lot of long-story fun and games with that too. I trust the seller and that it was working for him. <p>Tried a few different BIOS settings today, nothing major. Nothing changed anything, so I put 'em back. Then I remembered this switch on the board which enables the TPU - I'd turned that off during earlier woes but the original owner had it enabled originally. Anyway, since it effects overclocking I figured why not try and enable it, the temps are all nice and low it might even solve the RAM thing. </p> <p>It wouldn't even get to BIOS. Erk! I set it to the middle setting, and again no good. I turned it back off, and I still can't get the fucker to boot. Fucking hell, computers. Resetting the CMOS via the switch didn't help either, it would get part way through the boot and then seem to hang, but not always in the same place or with the same Q-code. So I pulled the battery for half an hour and then fired it back up.</p> <p>It got to BIOS. More weirdly still, it shows 32GB RAM!</p> <p>I enabled the XMP setting again since the reset had turned that off. It still shows 32GB RAM! And in Windows!</p> I think that probably means DSMITH is the prize winner, it's just a shame I solved it myself before I read that <span class="emoticon e_smile" title=":)"><span class="e__">:)</span></span><br /> <br /> I did try all that reseating the CPU stuff yesterday having read the same forum posts, it didn't help me.<div class="edit_text">EDITED: 4 Feb 2020 19:54 by MILKO</div> </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=42548.10&return_msg=42548.7" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="42548.10"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a42548_11"></a><div class="message" id="message_42548_11"> <div class="message_header"> <div class="message_from"> From: graphitone<span class="message_time"> 5 Feb 2020 08:34</span> <div class="clearer"></div> </div><div class="message_to">To: milko <span><span class="image post_read" title="Read: 5 Feb 2020 10:30"></span></span> <span class="message_count">11 of 12</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=42548.11">42548.11</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=42548.7#a42548_10" target="_self">42548.10</a></div> <div class="message_body"> Is it still stable, after reboots and a total power off?<br /> Might be worth looking around for an updated firmware for the board. There was one site that I found really useful when sticking a custom firmware onto my ageing board which I needed to get a recent GPU upgrade working. I'll post the link if I can find the site again.</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=42548.11&return_msg=42548.7" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="42548.11"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a42548_12"></a><div class="message" id="message_42548_12"> <div class="message_header"> <div class="message_from"> From: milko<span class="message_time"> 5 Feb 2020 10:34</span> <div class="clearer"></div> </div><div class="message_to">To: graphitone <span><span class="image post_read" title="Read: 5 Feb 2020 10:52"></span></span> <span class="message_count">12 of 12</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=42548.12">42548.12</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=42548.7#a42548_11" target="_self">42548.11</a></div> <div class="message_body"> seems fine now. Firmware was all up to date. I guess it just really really needed the CMOS battery reset for some obscure computers reason. Next thing to try is overclocking a lot!</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=42548.12&return_msg=42548.7" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="42548.12"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div></div> </div> </body>