The cables are so fine that although I probably *could* solder them, I'd never be able to do it neat enough to fit back inside the chassis :( :( :(
Another 3 hours on the phone to tech support then... hopefully get further this time.
Once when I tried to sort this I got as far as the person at PC Specialist agreeing they'd give me a new cable, but I had to confirm that I was happy to replace it myself. I did this (by email) and heard nothing back. Couple months later I emailed again saying... so are you sending the cable? Got a reply from a differen't guy saying "call us on this number and we'll talk you through reseating the cable :D "
(fail)
That's what I thought. :( :( :(
Found one cable for sale on ebay - it's listed on ebay.fr and ebay.it, says "no international buyers" and item location is listed as Connecticut or something :? :? :? . Emailed the seller but not holding out much hope.
(fail)
I wonder if you could get it delivered to a post office/Argos in France? Mitigate the travel costs against how much it'd cost to get to Connecticut and it seems like a bargain.
"What kind of laptop have you got?"
"Oh, this old thing? It's a Clevo Schenker."
*backs away slowly, wincing*
(bounce)
We ordered 5 Office licenses from a dodgy looking place in Hong Kong/China-ish called Mr. High Tech. Two of them worked. Microsoft rejected the others saying we may be victims of software piracy. :C
Hah.
Well I've got inlaws in the west midlands area, so I'll have them pop round if there's any issues :C
Hmm. Factory Direct and you are asked to sign away your distance selling rights. So almost certainly a small outlet in China.
This is such crap. Samsung NC10s were a pain a few years back with their white screen issue and even with hundreds (maybe thousands) of complaints it was a real drag trying to get hold of cables. I had one replaced under warranty, then replaced it again myself after another year and had to replace one in my partner's machine as well. Doing the replacement myself I spent ages trawling around trying to find a replacement that a) matched the model exactly and b) wasn't a bargain at £150.
Yup. Load of shite.
PC Specialist have the parts, but won't sell them to me because I don't have a PC Specialist order number for my laptop (was bought by my insurance company, via an agent, via ebuyer, so there /is/ no PC Specialist order number).
Hoping this one turns up, but i've had no further communication from the 'shop' beyond an 'order confirmed' email.
Paid with paypal so if it comes to it I can initiate a dispute there. Hopefully.
It's bad enough having to thread the bastard things through the hinge and then reassemble it without the agony of getting hold of one.