City Link - Teh Forum

<body> <div id="header"> <span class="left"> <span class="back"><a href="lthread_list.php?webtag=DEFAULT"><span class="image mobile_back" title="Back"></span></a></span> <span class="image mobile_logo" title="Beehive Forum Logo"></span> </span> <ul> <li> <a class="reply_all" href="lpost.php?webtag=DEFAULT&reply_to=40826.0&return_msg=40826.1"> <span class="image mobile_reply_all"></span><span class="text">Reply to All</span> </a> </li> <li> <a class="navigation" href="#"> <span class="image mobile_navigation"></span><span class="text">Show messages</span> </a> </li> <li> <a class="main" href="#"><span class="image mobile_menu" title="Menu"></span> </a> </li> </ul> </div> <div class="menu main"> <ul> <li><a href="lthread_list.php?webtag=DEFAULT">Messages</a></li> <li><a href="lpm.php?webtag=DEFAULT">Inbox</a></li> <li><a href="lsearch.php?webtag=DEFAULT">Search</a></li> <li><a href="llogon.php?webtag=DEFAULT">Login</a></li> </ul> </div> <div class="menu navigation"><a href="lmessages.php?webtag=DEFAULT&msg=40826.1">1–10</a><a href="lmessages.php?webtag=DEFAULT&msg=40826.11">11–20</a><a href="lmessages.php?webtag=DEFAULT&msg=40826.21">21–22</a></div> <div id="page_content"> <h3 class="thread_title"><a href="index.php?webtag=DEFAULT&amp;msg=40826.1">City Link</a> </h3> <div id="messages" data-navigation="40826_1_22_10"> <a name="a40826_1"></a><div class="message" id="message_40826_1"> <div class="message_header"> <div class="message_from"> From: william (WILLIAMA)<span class="message_time">11 Dec 2013 13:49</span> <div class="clearer"></div> </div><div class="message_to">To: ALL<span class="message_count">1 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.1">40826.1</a></div> <div class="message_body"> Thanks to Matt in particular for maintaining teh forum so that I can log on and let off steam.<br /><br /> OK - City Link.<br /><br /> So Amazon (yes, the lesser Satan no doubt) used City Link for my parcel and of course I was out. So I phoned Amazon and they agreed to contact City Link and ask them to leave the parcel out of site in my garden - which I was quite happy with. They ccd me on the email and suggested that I also contact City Link to confirm that the instruction had gone through.<br /><br /> I did. It hadn't. So I went through the request again and the lad on the other end of the phone said 'fine - that's on our system now.'<br /><br /> Today I get a card - 'sorry we missed you...'<br /><br /> So I phone again. 'Oh yes, it's on the system but of course, sometimes the driver won't see that.'<br /> 'Of course,' I agreed, 'How foolish of me to think that it would be a good idea to tell the driver.'<br /><br /> My question is - How do they stay in business?</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.1&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.1"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a40826_2"></a><div class="message" id="message_40826_2"> <div class="message_header"> <div class="message_from"> From: milko<span class="message_time">11 Dec 2013 16:17</span> <div class="clearer"></div> </div><div class="message_to">To: william (WILLIAMA) <span><span class="image post_read" title="Read: 11 Dec 2013 16:32"></span></span> <span class="message_count">2 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.2">40826.2</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=40826.1#a40826_1" target="_self">40826.1</a></div> <div class="message_body"> Presumably, like Yodel (formerly home delivery network I think), by being so much cheaper than a reliable company that the likes of Amazon think it's worth it.<br /><br /> I've been reasonably lucky with all of them for years, keep feeling I must be due some nightmare as I hear of so many kafkaesque tales.<br /></div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.2&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.2"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a40826_3"></a><div class="message" id="message_40826_3"> <div class="message_header"> <div class="message_from"> From: william (WILLIAMA)<span class="message_time">11 Dec 2013 16:59</span> <div class="clearer"></div> </div><div class="message_to">To: milko <span><span class="image post_read" title="Read: 11 Dec 2013 18:15"></span></span> <span class="message_count">3 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.3">40826.3</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=40826.1#a40826_2" target="_self">40826.2</a></div> <div class="message_body"> I've been lucky with them in the past and I actually know one of the drivers who lives locally - he's kept stuff on his van for me when I've been out in the past and dropped it round later!<br /><br /> It just struck me as bizarre that they have a system open until 23:00 for varying next day delivery, but then whether the diver is notified of the changes is a matter of chance. The way the girl told me that 'of course, the driver won't always see the change' reminded me of the the moment in Groundhog day when Phil Connors complains about the lack of hot water and the landlady tells him 'There wouldn't be any today.' as though it should be obvious.</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.3&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.3"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a40826_4"></a><div class="message" id="message_40826_4"> <div class="message_header"> <div class="message_from"> From: william (WILLIAMA)<span class="message_time">11 Dec 2013 18:16</span> <div class="clearer"></div> </div><div class="message_to">To: william (WILLIAMA) <span><span class="image post_read" title="Read: 11 Dec 2013 18:16"></span></span> <span class="message_count">4 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.4">40826.4</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=40826.1#a40826_3" target="_self">40826.3</a></div> <div class="message_body"> Amazon are clearly miffed at not getting their own crack at fucking up. Even though City Link's tracking correctly records a failure to deliver with the goods still 'in our network', Amazon record them as 'Delivered'.<br /><br /> Hoorah for all round incompetence!</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.4&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.4"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a40826_5"></a><div class="message" id="message_40826_5"> <div class="message_header"> <div class="message_from"> From: CHYRON (DSMITHHFX)<span class="message_time">11 Dec 2013 18:59</span> <div class="clearer"></div> </div><div class="message_to">To: william (WILLIAMA) <span><span class="image post_read" title="Read: 11 Dec 2013 20:18"></span></span> <span class="message_count">5 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.5">40826.5</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=40826.1#a40826_4" target="_self">40826.4</a></div> <div class="message_body"> Reminds me of when I got a camera lens for delivery by canpar (CANadian PARcel). I got a notice that I wasn't home when they tried to deliver, but I could go pick it up at their depot in town. Fine, I work in town. After work I go down to their depot: "it's out on the truck but he'll be back any minute". Two hours later, I get them to agree to deliver it to my office next day, and had to get really irate for them to back down on charging me 10 bucks extra.</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.5&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.5"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a40826_6"></a><div class="message" id="message_40826_6"> <div class="message_header"> <div class="message_from"> From: william (WILLIAMA)<span class="message_time">12 Dec 2013 17:05</span> <div class="clearer"></div> </div><div class="message_to">To: CHYRON (DSMITHHFX) <span><span class="image post_read" title="Read: 13 Dec 2013 02:01"></span></span> <span class="message_count">6 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.6">40826.6</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=40826.1#a40826_5" target="_self">40826.5</a></div> <div class="message_body"> It doesn't surprise me.<br /><br /> There's a certain rough and ready approach prevalent amongst delivery firms: most stuff delivered most of the time - nearly always to the right address - usually for the right price - that's near enough.</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.6&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.6"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a40826_7"></a><div class="message" id="message_40826_7"> <div class="message_header"> <div class="message_from"> From: koswix<span class="message_time">12 Dec 2013 18:52</span> <div class="clearer"></div> </div><div class="message_to">To: william (WILLIAMA) <span><span class="image post_read" title="Read: 12 Dec 2013 20:13"></span></span> <span class="message_count">7 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.7">40826.7</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=40826.1#a40826_6" target="_self">40826.6</a></div> <div class="message_body"> Mainly because the drivers are overworked and treated like shit.</div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.7&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.7"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a40826_8"></a><div class="message" id="message_40826_8"> <div class="message_header"> <div class="message_from"> From: Chris (CHRISSS)<span class="message_time">12 Dec 2013 20:04</span> <div class="clearer"></div> </div><div class="message_to">To: ALL<span class="message_count">8 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.8">40826.8</a></div> <div class="message_body"> Not City Link (only because I haven't looked inside one), but I have seen inside many delivery vans where the boxes are literally thrown around by the driver, parcels that are marked at fragile thrown out of the way to look for others underneath. </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.8&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.8"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a40826_9"></a><div class="message" id="message_40826_9"> <div class="message_header"> <div class="message_from"> From: william (WILLIAMA)<span class="message_time">12 Dec 2013 20:39</span> <div class="clearer"></div> </div><div class="message_to">To: koswix <span><span class="image post_read" title="Read: 12 Dec 2013 20:48"></span></span> <span class="message_count">9 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.9">40826.9</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=40826.1#a40826_7" target="_self">40826.7</a></div> <div class="message_body"> No special problem with the drivers who I'm sure are as good or bad as anybody else. But there's a chronic lack of imagination and investment from the delivery firms most of which are doing exactly what they were doing 30 years ago - just desperately trying to undercut each other and the Post Office (oh yeah -I forgot they're just another delivery firm now).<br /><br /> City Link make no effort to negotiate the initial delivery. They offer a second delivery, if you miss the first one, from a limited selection of days (with no time slots or anything) and if you miss that then that's it. They expect you to pick the goods up from their depot. I think that's pitiful.<br /><br /> Amazon may be the worst employer on God's earth, but they certainly have some interesting ideas about delivery.<br /><br /> They have some bad ones too - like using City Link.<br /><br /> But I like the idea of being able to collect my stuff from the paper shop around the corner, or from a local deposit box. That's precisely why I've always preferred delivery by the Post Office, because if I'm out it ends up in the local Post Office, not 40 miles away in somebody's 'hub'. </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.9&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.9"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div><a name="a40826_10"></a><div class="message" id="message_40826_10"> <div class="message_header"> <div class="message_from"> From: koswix<span class="message_time">12 Dec 2013 20:52</span> <div class="clearer"></div> </div><div class="message_to">To: william (WILLIAMA) <span><span class="image post_read" title="Read: 12 Dec 2013 21:22"></span></span> <span class="message_count">10 of 22</span><div class="clearer"></div> </div> </div> <div class="message_links"> <a href="lmessages.php?webtag=DEFAULT&msg=40826.10">40826.10</a> In reply to <a href="lmessages.php?webtag=DEFAULT&msg=40826.1#a40826_9" target="_self">40826.9</a></div> <div class="message_body"> A guy I'm working with used to work for [courier]. He'd leave the depot at 7am, get back at 8pm and then get a bollocking for not having gone back after his shift (in his own time) with the parcels for people who weren't in the first time he called. </div> <div class="message_footer"> <div class="message_footer_links"><a href="lpost.php?webtag=DEFAULT&reply_to=40826.10&return_msg=40826.1" class="reply"><span class="image post"></span>Reply</a></div> <div class="message_vote_form" data-msg="40826.10"> <span class="rating">0/0</span> <span class="image vote vote_down vote_down_off" title="Vote Down"></span> <span class="image vote vote_up vote_up_off" title="Vote Up"></span> </div> </div> </div></div> <div class="message_page_footer"> <ul> <li class="right_col"><form accept-charset="utf-8" method="get" action="lmessages.php" target="_self"><input type="hidden" name="webtag" id="webtag" class="bhinputtext" value="DEFAULT" dir="ltr" /><input type="hidden" name="msg" id="msg" class="bhinputtext" value="40826.11" dir="ltr" /><input type="submit" name="submit" id="keep_reading" value="Keep reading…" class="button" /></form></li> </ul> </div> </div> </body>