quote:
managing to get Sky to set a reasonable IP profile on my account rather then them keep on testing my line and putting a lower profile on it
You don't really think they've stopped do you?
Give them a few months and they'll peg it at a lower limit again (for your benefit you understand) and again, and again...
I complained on 5 separate occasions in the last 3 years. Every time they upped the cap, and every time they knocked it back down a few months later.
I've just cancelled with Sky and signed up with Virginmedia. they may be just as bad, but at least the broadband will be 10 times faster.
Edit: also, I'm 90% certain that your droputs are Sky waiting until you're out of the room and then sending your router a kill signal.
EDITED: 10 Oct 2012 18:45 by WILLIAMA