Gah! I still haven't got around to sending in that last message.
:(
Think I might reword it as this:
quote:
I am still waiting for the update from the accounts director. Please confirm what arrangements will be made to credit the outstanding balance back to my bank account.
Please also confirm that the auto-renewal has been turned off for Subscription XXXX, and that this will expire on 7th Oct 2010.
Despite my previous request for this, your system recently tried to take payment from my card to auto-renew the account (Transaction XXXXX).
...unless anyone thinks that is rubbish? (improvements/suggestions welcome)
Regarding donations: Everyone relax and sit down. Nothing is needed before September; plenty of chance to shame people at the Meat.