What a stupid fucking piece of shit.
I had to use mine for the first time today, if any of you are unaware of what the NatWest Card Reader is, then here is a pic..
Basically, it's an extra level of security for online banking above password and pin. You stick the card in it, enter your pin, whack in the number online banking give you, and it gives you a number back to pop into the box on the webpage to authorise the transaction.
Well, I tried to transfer some money to someone, I needed the card reader. Stupid fucker has given me about 5 wrong codes, one more wrong code and my card gets disabled.
I think NatWest are going to get an earful tomorrow. What a useless piece of crap. I really liked NatWest Online Banking until this came along.